If you have purchased or received as a gift, a Satzuma Karaoke Microphone since September 2023 there is a potential safety concern relating to the products charging wire that may pose a safety risk to customers. 

Do not use the charging wire included with the product.

In order to receive a replacement cable please fill out the below form.

The replacement cable will be dispatched free of charge and we aim to send out your replacement cable within 14 days of receiving your information.